Prime Review Removals

AI empowered expert removal
of non-TOS and fraudulent reviews

Book a Call
Prime Review Removals

Prime Review Removals

We will use AI to find the 1-star reviews that are not compliant with amazon’s policies. We will manaully review the results and then our experts will make a strong case with amazon on your behalf to remove them.

We use a multi-agent system that methodically removes non-compliant 1-star reviews. All the while taking inputs from a team of human experts when needed.

  • Just pay for removed reviews!
  • 100% Amazon ToS-compliant!
  • 1-star review removal helps increase Click-Through-Rates and Conversion Rates!

How does Prime Review Removals do it?

1
2
3
4
5
6
7
Onboarding & Data gathering

Onboarding & Data gathering

  • We plug our system to the store data. Scrape all your product details, star ratings and review data. Format this data for the AI agent.
  • We train our AI on your products, product description and category.
  • We set up our tool to constantly monitor all your new incoming reviews.
  • We also do a detailed call where we understand your most promising products to focus on for review removal.
Find Policy Violations

Find Policy
Violations

  • Our proprietary AI understands Amazon’s guidelines and policy inside out.
  • We also train our AI on your product and category insights (gained from you in onboarding) to get contextually correct violations.
  • With that knowledge, it finds the reviews in slightest violations of Amazon's policy and guidelines.
Case filing

Case filing

  • We start filing cases with airtight details that Amazon is most likely to accept.
  • Amazon has a filter to mark cases. And only a part of them are reviewed by humans. Rest are automated responses. That is why it comes back with generic responses that do not help with the ticket. We draft cases that have a higher chance of not being filtered out by AI.
Rigorous follow-up

Rigorous
follow-up

  • We use all means possible to get a non-compliant review removed.
  • There is an option of case creation and email to different email addresses. One can raise it on the seller forum, and chat and call seller support.
  • We orchestrate the best possible workflow to use these options for review removal. The workflow depends on the category, time taken since case filing and other factors.
  • We patiently follow-up and try different methods if one method doesn't work. This is practically challenging for a human to do at scale.
Learns and improves

Learns and
improves

  • Amazon’s internal policies and case approval standards keep changing. We keep our processes up to date.
  • We track what has worked and what has not. This helps improves our process in future applications. For example:
    • Success rates for different formats of case filings can differ with time.
    • Category difference in filing expectation. Supplement brand Vs clothing brand challenges would be different.
    • Cadence of follow-up that is best for a positive outcome with Amazon.
Find fraudulent reviewers

Find fraudulent reviewers

  • Sometimes competitors do cheeky stuff to attack an Amazon store.
  • We check for similar worded reviews or the same reviewer adding multiple bad reviews over time.
  • We also build a list of bad actors and check them against your reviews.
  • With this, we will file a case with Amazon with the necessary proof.
100% Safe

100% Safe

  • Amazon is trying to build a fair marketplace for sellers and buyers. Any seller's behaviour out of ordinary can get flagged.
  • Keeping this in mind, we only apply for a fixed number of cases to mimic a good seller behaviour.
  • This might slow down the removal process BUT it's vital for not getting flagged by Amazon.

Why use us? Can’t your listings manager handle this?

  • Check with your team member who manages listings, how many reviews have they appealed in the last week? High chances that it is not even being tracked (if at all it's happening).
  • And we don't blame them, here’s why:
MrPrime
No. of accounts/listing manager
1
No. of priority ASINs (5/account)
5
No. of reviews (avg 2000/ASIN)
10,000
No. of 1,2,3 star reviews with feedback (10% of reviews)
1,000
  • It's practically impossible for the listings manager to check these many reviews, find violations, file cases and follow up till approved. All the while doing other parts of the job. It's an operational nightmare.
  • We lets you do what you are great at: Manage and grow sales. Let us handle this cumbersome process.

Offer Specifics

Success
Fee

  • $200/review removed

Onboarding
Fee

  • $0 (Waived during the pilot period)

Access

  • Seller details and priority ASINs (covered in onboarding)
  • User access to accounts with permission of “view & edit” for ‘Settings’ -> ‘Manage your cases’. NO other permissions needed.

Reviews
Removed

  • Of course

Weekly Report

  • Sharing a report with details of non-compliant reviews, the reason code, case filed (yes/no), status of case & progress. Weekly summary on the account.

Differences between Prime Review Removals and Market Leader

Prime Review Removals
Market Leader
Onboarding fee
0 (limited time)
$750
Removed Review
$200
$250

The Expertise Trusted by Top Brands

Touker Sulyeman Brands

Touker Sulyeman Brands

Touker Sulyeman

"Rob clearly has extensive knowledge of the nuances of the Amazon platform. Our team manages a number of companies under Touker Sulyeman’s investment umbrella. These range from private to Touker Sulyeman Brands investments. Amazon is a key partner for us, and optimizing our brands is a top priority. Rob was able to audit our listings and produce easy to understand and informative reports, with clear action points. I would certainly recommend Rob to anyone looking to boost their Amazon presence."

Proceive

Proceive

Suzanne Acton - Marketing Manager

"Working with Mr. Prime has been a game-changer for our Amazon strategy. Over the past year, they have helped us achieve 3X growth in monthly sales - a phenomenal achievement. Their expertise, proactive approach and deep understanding of Amazon’s complex ecosystem have made a significant impact on our business. Not only do they deliver results, but they are also incredibly easy to work with; responsive, knowledgeable and always focused on driving growth. We highly recommend Mr. Prime to any brand looking to maximize their potential on Amazon. Thank you so much to Rob, Steve and the wider Mr Prime Team."

Navigate The Noise

Navigate The Noise

Emma Blake - Director

"Rob is a true world class professional in his field - he is 100% focused on ROI and sales success and unlike others has actually been there any done it with his own amazon trading companies... if you want to learn how to succeed on Amazon there is no one better to learn from! What I really love about working with this team is that they actually do what they say they're going to do. I would have no hesitation in recommending Rob and his team to any product owner looking to rapidly scale their business on Amazon."

Not Nice Things

Not Nice Things

Michael Mason - Director

"Working with the MrPrime team over the past few months has been very positive and we've seen excellent increases in our sales across Amazon in a short space of time. The team have been great at identifying trends, learning the market we operate within and generating exposure/sales through effective marketing and other strategies. I would definitely recommend them."

Ultrimax Coatings

Ultrimax Coatings

Andy Potts - Marketing Manager

"After being recommended to us, MrPrime has delivered on all points. Our month to month sales have increased with growth looking progressive. MrPrime are very easy to deal with, good communicators and very transparent on how things work."

Craftis

Craftis

Angela Campbell - Senior Account Manager

“The team at MrPrime have helped Craftis navigate the challenging world of Amazon. After a number of difficult years managing the site without any support, MrPrime has completely revamped our product pages, and online presence with great success!”

Birchall Tea. Imporient (U.K.)

Birchall Tea. Imporient (U.K.)

Simon Woodfine - Business Development Manager

“I could not recommend MrPrime enough. We have been using them for almost two years and increased our Amazon sales by over 80%. Always receive first class customer service, fast responses and great suggestions and recommendations’’

Indigo

Indigo

Richard - Joint Managing Director

“Having started working with MrPrime 6 months ago the results have been far better than we ever expected. We have been selling on Amazon for almost 15 years but never properly looked at our product listings or paid for PPC advertising. They started by re-branding our full product range with new product images & descriptions and then concentrated on the PPC advertising. Sales after 6 months have more than doubled, year on year, and we are constantly working closely with them to ensure overall profitability is properly maximised (currently 25% up). We have been so impressed with the work they have done that last week we agreed new terms to include our Amazon USA platform”.

Malton Plastics (UK) Ltd.

Malton Plastics (UK) Ltd.

Lewis Smith - Sales & Marketing Manager

“We started working with MrPrime last year in 2023 and so far we’ve seen a really positive improvement in the performance of our advertising campaigns. MrPrime has been really easy to work with and the time I’ve gained back to prioritize stock control and new products has been invaluable.”

Paul Mathers

Paul Mathers

Consumer Marketing Manager

"MrPrime has been instrumental in our recent success on Amazon. Their expertise in optimising product imagery, conducting keyword research and managing pay-per-click and sponsored ads has led to rapid and significant growth in our sales. By outsourcing this crucial work to MrPrime, we’ve unlocked opportunities previously hindered by our limited in-house expertise.

The return on investment with MrPrime has exceeded our expectations, prompting us to extend our partnership with them on a more long-term basis. Their dedication to our success and commitment to delivering results has instilled confidence in us, leading to an agreement to expand their services across a growing number of our products.

Thanks!"

Jay Orlean-Taub - SIPGOOD

Jay Orlean-Taub - SIPGOOD

"Gabriel & the team at MR PRIME have been essential to getting our Amazon businesses set up & firing. Their knowledge & experience has been invaluable during the process, operating with a real ownership mindset. We have been extremely impressed with the results they have delivered & the shared ambition they hold for our business. We are excited for what our future holds working together. "

EziDrops

EziDrops

Bob Gokani - Founder

"EziDrops is a growing household brand and product set. As part of an early start-up, Amazon was an obvious marketplace to sell our products. With little knowledge and experience, we fell prey to some Amazon Agencies that were very poor and unprofessional. MrPrime, was both a real breakthrough and a breath of fresh air. A highly competent Agency that is well organised, diligent, knowledgeable and efficient in their work. Thank you MrPrime for being part of the EziDrops journey in growing our brand and success story."

Your Questions, Answered

We target guideline violating reviews of 1 to 3 stars

There is no cap to which review can be removed based on how older it is

Amazon community guidelines: LINK

We bill on 1st of every month for the reviews that are successfully removed

We can put a cap on the number of reviews a client wants to get removed, for example if the number is 10, then post 10 removals we will stop appealing until the client gives a go ahead.

We have a success rate of 7-10% based on the category in which the reviews belong to. This is for 1-3 star reviews.

Ads certified.

Our Amazon Ads team has demonstrated their proficiency in Amazon’s sponsored ads with an emphasis on retail readiness, sponsored ad strategy and campaign optimisation. Our marketing professionals are certified to use Amazon Ads sponsored ads via the advertising console and Seller Central.

ID: 736e41d6-cb8f-4161-be62-3bff3c334829

tiktok-certified-boxes temu-partner