Prime Review Removals
We will use AI to find the 1-star reviews that are not compliant with amazon’s policies. We will manaully review the results and then our experts will make a strong case with amazon on your behalf to remove them.
We use a multi-agent system that methodically removes non-compliant 1-star reviews. All the while taking inputs from a team of human experts when needed.
- Just pay for removed reviews!
- 100% Amazon ToS-compliant!
- 1-star review removal helps increase Click-Through-Rates and Conversion Rates!
How does Prime Review Removals do it?
Onboarding & Data gathering
- We plug our system to the store data. Scrape all your product details, star ratings and review data. Format this data for the AI agent.
- We train our AI on your products, product description and category.
- We set up our tool to constantly monitor all your new incoming reviews.
- We also do a detailed call where we understand your most promising products to focus on for review removal.
Find Policy
Violations
- Our proprietary AI understands Amazon’s guidelines and policy inside out.
- We also train our AI on your product and category insights (gained from you in onboarding) to get contextually correct violations.
- With that knowledge, it finds the reviews in slightest violations of Amazon's policy and guidelines.
Case filing
- We start filing cases with airtight details that Amazon is most likely to accept.
- Amazon has a filter to mark cases. And only a part of them are reviewed by humans. Rest are automated responses. That is why it comes back with generic responses that do not help with the ticket. We draft cases that have a higher chance of not being filtered out by AI.
Rigorous
follow-up
- We use all means possible to get a non-compliant review removed.
- There is an option of case creation and email to different email addresses. One can raise it on the seller forum, and chat and call seller support.
- We orchestrate the best possible workflow to use these options for review removal. The workflow depends on the category, time taken since case filing and other factors.
- We patiently follow-up and try different methods if one method doesn't work. This is practically challenging for a human to do at scale.
Learns and
improves
- Amazon’s internal policies and case approval standards keep changing. We keep our processes up to date.
- We track what has worked and what has not. This helps improves our process in future applications. For example:
- Success rates for different formats of case filings can differ with time.
- Category difference in filing expectation. Supplement brand Vs clothing brand challenges would be different.
- Cadence of follow-up that is best for a positive outcome with Amazon.
Find fraudulent reviewers
- Sometimes competitors do cheeky stuff to attack an Amazon store.
- We check for similar worded reviews or the same reviewer adding multiple bad reviews over time.
- We also build a list of bad actors and check them against your reviews.
- With this, we will file a case with Amazon with the necessary proof.
100% Safe
- Amazon is trying to build a fair marketplace for sellers and buyers. Any seller's behaviour out of ordinary can get flagged.
- Keeping this in mind, we only apply for a fixed number of cases to mimic a good seller behaviour.
- This might slow down the removal process BUT it's vital for not getting flagged by Amazon.
Why use us? Can’t your listings manager handle this?
- Check with your team member who manages listings, how many reviews have they appealed in the last week? High chances that it is not even being tracked (if at all it's happening).
- And we don't blame them, here’s why:
- It's practically impossible for the listings manager to check these many reviews, find violations, file cases and follow up till approved. All the while doing other parts of the job. It's an operational nightmare.
- We lets you do what you are great at: Manage and grow sales. Let us handle this cumbersome process.
Offer Specifics
Success
Fee
- $200/review removed
Onboarding
Fee
- $0 (Waived during the pilot period)
Access
- Seller details and priority ASINs (covered in onboarding)
- User access to accounts with permission of “view & edit” for ‘Settings’ -> ‘Manage your cases’. NO other permissions needed.
Reviews
Removed
- Of course
Weekly Report
- Sharing a report with details of non-compliant reviews, the reason code, case filed (yes/no), status of case & progress. Weekly summary on the account.
Differences between Prime Review Removals and Market Leader
The Expertise Trusted by Top Brands
Your Questions, Answered
We target guideline violating reviews of 1 to 3 stars
There is no cap to which review can be removed based on how older it is
Amazon community guidelines: LINK
We bill on 1st of every month for the reviews that are successfully removed
We can put a cap on the number of reviews a client wants to get removed, for example if the number is 10, then post 10 removals we will stop appealing until the client gives a go ahead.
We have a success rate of 7-10% based on the category in which the reviews belong to. This is for 1-3 star reviews.
Ads certified.
Our Amazon Ads team has demonstrated their proficiency in Amazon’s sponsored ads with an emphasis on retail readiness, sponsored ad strategy and campaign optimisation. Our marketing professionals are certified to use Amazon Ads sponsored ads via the advertising console and Seller Central.
ID: 736e41d6-cb8f-4161-be62-3bff3c334829


